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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cody Davis

Cody Davis

February 18, 2026

5  out of  5
rating by Cody Davis
"Outta everywhere in Champaign , these individuals were able to help me understand and handle the process of a surety bond.
Great communication and check-ins/ updates
Very effective , clear and kind-hearted staff
Deeply appreciate their kindness and flexibility , especially Alex and Bethany!"
We responded:
"Thank you, Cody! I'm really happy to hear that our team, especially Alex and Bethany, could assist you with your surety bond needs. We strive to provide clear communication and a supportive experience. If you need anything else, feel free to reach out!"
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Bohyang Jin

February 17, 2026

5  out of  5
rating by Bohyang Jin
"I just started my auto insurance with State Farm today. Noah was really kind and helped me a lot in getting everything set up. I’m happy to be with State Farm, and thank you so much, Noah!!"
We responded:
"Thank you for your review, Bohyang! I'm glad to hear that Noah was able to assist you with setting up your insurance. We're happy to have you with State Farm. If you have any questions or need further assistance, feel free to reach out anytime!"
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Larry Lister

February 17, 2026

5  out of  5
rating by Larry Lister
"Got a great price on a home/auto bundle and reduced total payment by 44%. Thanks to Noah Garrett for reaching out and working with us!"
We responded:
"Larry, thank you for sharing your experience! I'm happy to hear that Noah was able to assist you with a great deal on your bundle. We appreciate your trust in us and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Autumn

February 10, 2026

5  out of  5
rating by Autumn
"Very nice and helpful people"
We responded:
"Thank you, Autumn! I'm happy to know you found our team nice and helpful. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
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Shekina Mullen

February 9, 2026

5  out of  5
rating by Shekina Mullen
"Javi was great to work with! He made transitioning to State Farm a seamless process!"
We responded:
"Thank you, Shekina! I'm happy to hear that our office made your transition to State Farm smooth and easy. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
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Lucy Wilber

February 7, 2026

5  out of  5
rating by Lucy Wilber
"Highly recommend working with Noah, he’s the best!"
We responded:
"Thank you, Lucy! I'm happy to hear that our office made such a positive impression. We appreciate your recommendation and are here to help with any insurance needs you might have. Let us know if there's anything else we can do for you!"
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Roger Brown

February 5, 2026

5  out of  5
rating by Roger Brown
"I had a great experince with my call with state farm. Noah was the one I talked to. He was very detailed, fast, and helpful. Shoutout to Noah. Five good stars."
We responded:
"Thank you, Roger! I'm happy to hear about your positive experience with our office. Our team will be delighted to know our detailed and efficient assistance made a difference. We appreciate your feedback and your five-star rating! Let us know if there's anything else we can do for you."
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Thoufeeque Saheer

February 5, 2026

5  out of  5
rating by Thoufeeque Saheer
"It's been a great experience working with Alex from the John Caywood. He has been communicating so good and able to understand what really needed for me and able to help me out. Thanks a lot guys."
We responded:
"Thank you, Thoufeeque Saheer! I'm happy to hear about your positive experience with our team. It's wonderful that we were able to communicate effectively and meet your needs. We appreciate your feedback and are here if you need anything else!"
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Jola Waksmundzki

February 4, 2026

5  out of  5
rating by Jola Waksmundzki
"The Reels have been so funny lately. Keep up the good work!"
We responded:
"Thank you, Jola! I'm glad you’re enjoying the Reels. We appreciate your support and will keep the fun coming! If there's anything else we can do for you, just let us know!"
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Devin O'Dell

January 31, 2026

5  out of  5
rating by Devin O'Dell
"I broke down 16 miles north of Austin, NV in my 39 ft RV. Oh, you haven't heard of it? No one has. I was 5 and a half hours north of Vegas, and that was the closest shop that could service me. Thankfully I remembered I have State Farm roadside assistance. Bethany worked with me everyday to make sure I would 100% get reimbursed when submitting my $3500 tow all the way to Las Vegas. She also checked on me multiple times a day to make sure I was safe where I was stranded on the side of the road. Just excellent service from an insurance agent, which I feel is exceedingly rare nowadays when it seems that insurance companies are finding ways to deny coverage this particular agent stepped up to make sure I wasn't left with the bill. Thanks so much!"
We responded:
"Thank you, Devin, for sharing your experience! I'm really happy to hear that Bethany was able to assist you during such a challenging situation. It's great to know that she ensured your safety and helped with the reimbursement process. Our office is committed to providing excellent service, and your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
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Alexis Koester

January 27, 2026

5  out of  5
rating by Alexis Koester
"I had a great experience with Javi! He helped me with a life insurance policy and was very knowledgeable. I highly recommend!"
We responded:
"Thank you, Alexis! I'm happy to hear about your positive experience with Javi. His expertise in insurance is truly valuable to our team. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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mallery bellik

January 27, 2026

5  out of  5
rating by mallery bellik
"had a great experience working with Alex from start to finish. He was extremely knowledgeable, easy to talk to, and took the time to walk me through everything without ever making me feel rushed. Alex answered all of my questions thoroughly and made sure I understood my choices so I could make the best decision. It’s clear he truly cares about his clients, and I wouldn’t hesitate to recommend him to anyone looking for a reliable and supportive insurance agent."
We responded:
"Thank you, Mallery, for sharing your experience! I'm happy to hear that Alex provided such knowledgeable and supportive service. It's great to know he made the process smooth and informative for you. We appreciate your recommendation and are here if you need anything else!"
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Julia Anodenko

January 27, 2026

5  out of  5
rating by Julia Anodenko
"I had an excellent experience working with Alex. He was incredibly knowledgeable, patient, and genuinely helpful throughout the entire process. Alex took the time to explain my options clearly, answered all my questions, and made sure I felt confident in my decisions. I highly recommend Alex to anyone looking for an insurance agent who truly cares about their clients."
We responded:
"Thank you, Julia! I'm happy to hear about your positive experience with Alex. His dedication to providing clear and helpful guidance is something we truly value. If you need any further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Hang Trinh

Hang Trinh

January 19, 2026

5  out of  5
rating by Hang Trinh
"E da mua bao hiem ben Chi Vy. Chi tu van nhiet tinh va rat de hieu."
We responded:
"Cảm ơn Hang Trinh đã chia sẻ đánh giá của bạn! Tôi rất vui khi biết rằng chị Vy đã tư vấn nhiệt tình và dễ hiểu. Nếu bạn cần hỗ trợ thêm, đừng ngần ngại liên hệ với chúng tôi nhé!"
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Nen Nguyen u

December 15, 2025

5  out of  5
rating by Nen Nguyen u
"Wow. Mình mua car Insurance ở Văn phòng của chị Vy rất lâu rồi. Maybe 5-6 years. Lúc nào chị cũng tư vấn Rất nhiệt tình và vui vẻ. Thank you for your service Ms Vy"
We responded:
"Cảm ơn Nen Nguyen u đã chia sẻ đánh giá của bạn! Tôi rất vui khi biết rằng chị Vy đã mang đến cho bạn sự tư vấn nhiệt tình và vui vẻ trong suốt thời gian qua. Chúng tôi rất biết ơn sự tin tưởng của bạn và luôn sẵn sàng hỗ trợ bạn bất cứ khi nào cần. Cảm ơn bạn đã chọn chúng tôi!"
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vi nguyen

November 8, 2025

5  out of  5
rating by vi nguyen
"Recently switched from clearcover to State Farm and immediately had a claim. Though it would be such a headache but Jessica K. From Caywood State Farm was so amazing and helpful. Definitely happy that I switched and found the right State Farm office. Thanks Jessica !"
We responded:
"Thank you, Vi! I'm glad to hear that Jessica was able to assist you with your claim and make the process easier. We're happy you chose our office and look forward to continuing to support your insurance needs. Let us know if there's anything else we can do for you!"
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long Pham

October 27, 2025

5  out of  5
rating by long Pham
"Chị Vi tư vấn rất chuyên nghiệp và nhiệt tình trong việc giải đáp thắc mắc và tư vấn sản phẩm bảo hiểm, chị luôn sẵn sàng hỗ trợ và giải đáp thắc mắc của tôi trong suốt quá trình mua bảo hiểm và sau khi mua. Rất có tâm trong nghề."
We responded:
"Cảm ơn bạn rất nhiều vì những lời chia sẻ chân thành! Chúng tôi rất vui khi biết rằng chị Vi đã mang đến cho bạn trải nghiệm tốt và luôn sẵn sàng hỗ trợ trong suốt quá trình. Sự tận tâm và chuyên nghiệp của chị ấy là điều chúng tôi luôn tự hào. Rất cảm ơn bạn đã tin tưởng và đồng hành cùng chúng tôi!"
Profile photo of Beatrice Longer

Beatrice Longer

October 22, 2025

5  out of  5
rating by Beatrice Longer
"Great Customer Service!!"
We responded:
"Thank you, Beatrice! I'm happy you appreciated our customer service. We’re committed to providing excellent support and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Huu Nghia Le

Huu Nghia Le

October 22, 2025

5  out of  5
rating by Huu Nghia Le
"Mình rất hài lòng với cách làm việc của chị Vy . Tư vấn rõ ràng, nhiệt tình, không ép mua, giải thích kỹ từng quyền lợi và điều khoản. Rất yên tâm khi mua bảo hiểm qua bạn này. ⭐⭐⭐⭐⭐"
We responded:
"Cảm ơn bạn Hữu rất nhiều! Chúng tôi rất vui khi biết rằng Vy đã tư vấn rõ ràng và giúp bạn cảm thấy thoải mái trong quá trình làm việc. Vy luôn tận tâm giải thích từng quyền lợi và điều khoản để khách hàng hiểu rõ. Chúng tôi thật sự trân trọng những chia sẻ tích cực của bạn."
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Olivia McCullum

October 21, 2025

5  out of  5
rating by Olivia McCullum
"It was a pleasure to work with Brayden to finalize my auto insurance. He was professional and kind. He answered all my questions and followed up on what we needed to do to move forward. Thank you!"
We responded:
"Thank you, Olivia! I'm happy to hear that Brayden provided you with professional and kind service while finalizing your auto insurance. We appreciate your feedback and are always here to help with any future questions or needs. Thanks for choosing us!"
Profile photo of Brooke Salahuddin

Brooke Salahuddin

October 21, 2025

5  out of  5
rating by Brooke Salahuddin
"He was very helpful and quick with adding a vehicle to our policy. Always very polite and willing to help us to save in anyway possible."
We responded:
"Thank you, Brooke! I'm happy to know that you found the process to update your policy both helpful and efficient. It's great to hear that our efforts to assist and provide savings are appreciated. If there's anything else you need, feel free to reach out!"
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taylor samara

October 17, 2025

5  out of  5
rating by taylor samara
"Great personality and awesome to deal with! I got my auto insurance through Jessica k."
We responded:
"Thank you, Taylor Samara! I'm happy to hear that you had a positive experience with Jessica K. and that you're satisfied with your auto insurance. We appreciate your feedback and are here to help with any future needs. Let us know if there's anything else we can do for you!"
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Julie Wills

October 2, 2025

5  out of  5
rating by Julie Wills
"I spoke with Brayden to add changes to my auto insurance. He was friendly, professional, and helpful. He gave me quotes and helped me with the policy changes I wanted to add."
We responded:
"Thank you, Julie! I'm happy to hear that Brayden was able to assist you with your insurance changes. We appreciate your feedback and are glad you had a positive experience with our team. If you need anything else, feel free to reach out!"
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Cynthia Haile

October 1, 2025

5  out of  5
rating by Cynthia Haile
"I recently worked with Jessica on a claim and she was wonderful! She stayed in close contact with me and was very helpful through the process."
We responded:
"Cynthia, thank you for your review! I'm happy to hear that Jessica provided such helpful support during your claim process. Our team is dedicated to offering excellent service, and it's great to know Jessica made a positive impact. If you need anything else, feel free to reach out!"
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Buai Shi

September 23, 2025

5  out of  5
rating by Buai Shi
"Finalized my insurance with discounts in half an hour. My agent went through all the lines on the quote with me and explained how car insurance works. Really nice experience as a beginner!"
We responded:
"Thank you, Buai Shi, for sharing your experience! I'm happy to hear that your agent was able to assist you efficiently and provide a clear understanding of your insurance. It's great to know you had a positive experience as a beginner. If you have any more questions or need further assistance, feel free to reach out!"