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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sandra Hardin

Sandra Hardin

October 3, 2024

5  out of  5
rating by Sandra Hardin
"Very friendly staff. With all the rising costs, we were very thankful that Javi Leal was able to save us money on insurance. It was a very easy process and Javi quickly answered all our questions. Thank you, Javi Leal."
We responded:
"Sandra, thank you for your wonderful review! I'm glad to hear that Javi was able to assist you in saving money on your insurance, especially with rising costs. It's great to know that the process was smooth and that Javi was responsive to all your questions. We appreciate your kind words and are always here to help with any future needs. - John Caywood - State Farm Insurance Agent, Champaign, IL"
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Seth Hockman

July 1, 2024

5  out of  5
rating by Seth Hockman
"Great Experience, Wonderful group, very helpful."
We responded:
"Seth, your positive feedback is greatly appreciated! We are pleased that you had a wonderful experience with our team and found us very helpful. Providing exceptional service to our customers is our top priority, and we are grateful for your kind words. If you ever need assistance in the future, please don't hesitate to reach out. Thank you! - John Caywood - State Farm Insurance Agent, Champaign, IL"
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Myr357

May 16, 2024

5  out of  5
rating by Myr357
"First insurance agent I had and it has set the bar high. Big thank you in particular to Junjie and his team. I always felt they had my best interest at heart. They were very transparent with the explanation of their policies. It is evident that they care a lot about their clients and send relevant, helpful reminders whenever needed to as well as going above and beyond to find applicable discounts for their clients. They also reached out and helped me transfer my insurance over to another office when I moved states. I'm going to miss these folks having my back."
We responded:
"Miron, your detailed review warms our hearts! We're pleased that our team provided transparent explanations, helpful reminders, and exceptional service! We're grateful for your thoughtful feedback and are here for any future insurance needs! Thank you for trusting us! - John Caywood - State Farm Insurance Agent, Champaign, IL"
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Olga inocente

March 19, 2024

5  out of  5
rating by Olga inocente
"La persona David es una buena persona y siempre me alluda en dudas con state farm"
We responded:
"¡Olga, estamos encantados de saber que David siempre está dispuesto a ayudarle con sus dudas en State Farm! Nos alegra saber que ha tenido una experiencia positiva con nuestro equipo. Estamos aquí para brindarle el mejor servicio y apoyo en todo momento. ¡Gracias por confiar en nosotros! - John Caywood - State Farm Insurance Agent, Champaign, IL"
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Ángel Franc

March 18, 2024

5  out of  5
rating by Ángel Franc
"Excellent service, and they’re all friendly I recommended to all , specially David he can helps anyone can’t speak English 👍👍👍"
We responded:
"Ángel, thank you so much for taking the time to leave a kind review. Our team appreciates you! Please don't hesitate to reach out if you need anything!"
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April Mccall

March 13, 2024

5  out of  5
rating by April Mccall
"I just got insurance tree them and Alex was at great help working with him threw State Farm.. if you are looking for great insurance and quote get ahold of Alex he will walk you threw everything and explain it all.. he is very helpful and easy to talk to and answer any questions you have.."
We responded:
"April, we are thrilled to hear about your positive experience with Alex at our office. We are dedicated to providing exceptional service and are delighted that Alex was able to assist you with your insurance needs. Thank you for choosing us, and please don't hesitate to reach out if you have any more questions. John Caywood - State Farm Insurance Agent, Champaign, IL"
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Lenda Johnson

March 7, 2024

5  out of  5
rating by Lenda Johnson
"I had the pleasure of speaking to Alex regarding my insurance needs. He was very knowledgeable about the insurance industry, in general, and he created a quote for me that was almost half of what I had been paying, with better coverage. Alex answered all of my questions and he never made me feel like I was being rushing into something. No hard sell here! He made a job I had been dreading very easy. Thank you Alex for all of your help. God bless you!"
We responded:
"Hi Lenda, we are thrilled to hear about your positive experience with Alex! It's wonderful to know that he provided you with such great service, explaining everything thoroughly and finding you better coverage at a lower cost. Thank you for choosing us to assist with your insurance needs. We appreciate your kind words and look forward to continuing to provide you with excellent service. John Caywood - State Farm Insurance Agent, Champaign, IL"
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David santana plaza

March 5, 2024

5  out of  5
rating by David santana plaza
"Amables y comprensibles una atención impecable gracias David"
We responded:
"David, gracias! Apreciamos su confianza."
Profile photo of Kevin Hearn

Kevin Hearn

January 31, 2024

5  out of  5
rating by Kevin Hearn
"Dealt with Alex Finn and if I could leave more stars I would. Not only did he save me a lot more money than I was paying with a lesser known company. He answered every question I had and got me squared away within days of discussing everything. They handle my home, auto and business insurance now. Thanks for all you help. Very satisfied customer."
We responded:
"Hello, Kevin! Our office is delighted to hear about your positive experience! Alex is truly an asset to our team, dedicated to providing top-notch service to our valued customers like you. Thank you for your kind words, and please know that we're always here to assist with anything you need. Your satisfaction is our priority at John Caywood State Farm!"
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Fedor Shemetov

January 19, 2024

5  out of  5
rating by Fedor Shemetov
"I was getting my car insurance here, very friendly people, Junjie made everything very fast and explained everything to me"
We responded:
"We love seeing reviews like this, Fedor! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Tayna Kirby

October 27, 2023

5  out of  5
rating by Tayna Kirby
"I needed to be added to my husband’s policy and it was quick and easy. They were very responsive and helpful!"
We responded:
"Tayna, we are thrilled to hear that you gave us a five-star rating! It means a lot to us that you trust us to take care of your coverage needs. Thank you so much for your support!"
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Mariah Hird

October 17, 2023

5  out of  5
rating by Mariah Hird
"Very helpful and not pushy while trying to decide the best path for us as a family. Very personable and kind."
We responded:
"Mariah, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Yaoting Bai

September 20, 2023

5  out of  5
rating by Yaoting Bai
"perfect service!"
We responded:
"Thank you for the five-stars, Yaoting! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Caleigh Jones

September 14, 2023

5  out of  5
rating by Caleigh Jones
"I recently got renters insurance from David Trevino. He was the best when I had a question he had all the awnsers and a amazing price. If you want a amazing insurance agent ask for David!"
We responded:
"Caleigh, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Gerardo Vargas

September 12, 2023

5  out of  5
rating by Gerardo Vargas
"I had a great experience with the office, specifically with Kayla. She helped me transfer my out-of-state insurance and get everything set up with no issues. She was very helpful and attentive to all my questions. I would highly recommend this office."
We responded:
"Gerardo, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Wilson Guajardo Treviño

September 12, 2023

5  out of  5
rating by Wilson Guajardo Treviño
"La mejor atención por parte del agente David Treviño, siempre atento y resolviendo todas mis dudas, servicio rápido y eficaz , si necesitan un agente para cualquier tipo de seguro, David Treviño es su mejor opción, confiable y atento!"
We responded:
"¡Nos gusta mucho ver reseñas como esta, Wilson! Gracias por tomarse el tiempo para compartir su experiencia con nuestra oficina. Esperamos poder servirle con sus necesidades de seguro por muchos años más."
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Kamden Westray

September 11, 2023

5  out of  5
rating by Kamden Westray
"I have had a great experience working with State Farm through David Trevino. He’s made the process of getting multiple types of insurance go quick and seamless. I would recommend everyone to work with him to get the best deal and know that anything you need done, he’ll be right on it!"
We responded:
"Thank you, Kamden, for your positive feedback and for acknowledging the excellent assistance provided by David. We greatly value your recognition of our team’s commitment to outstanding service."
Profile photo of Jinghua Ren (Jing)

Jinghua Ren (Jing)

September 8, 2023

5  out of  5
rating by Jinghua Ren (Jing)
"Excellent service!!! They are very responsive and helpful in anyway they can."
We responded:
"Jinghua, we are grateful for the opportunity to work with you. Thank you for confiding in us to meet your insurance needs!"
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Austin Bennett

July 12, 2023

5  out of  5
rating by Austin Bennett
"I have had an incredible experience working with John Caywood and his office. They’re a top notch operation and they take exceptional care of their customers. I recommend these guys to everyone!"
We responded:
"Austin, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Yongjian Ma

July 12, 2023

5  out of  5
rating by Yongjian Ma
"Good service! really patient staff."
We responded:
"Thank you for the five-stars, Yongjian! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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LYNZIE CORZINE

July 11, 2023

5  out of  5
rating by LYNZIE CORZINE
"I have auto and home insurance with John and decided to give him a call to discuss life insurance for my kids and I. I was so impressed by John’s wealth of knowledge! He took the time to get to know my family’s needs, answer all my questions, and find something in my budget! I’m very thankful to have an agent I can trust and count on!"
We responded:
"Thank you, Lynzie, for the amazing review! Our team works hard to provide a great insurance experience in Champaign and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Kay Kratz

May 17, 2023

5  out of  5
rating by Kay Kratz
"I had a very complicated insurance issue and I had to contact an agent in Illinois. (I am from Minnesota). I was given a list of 5 agencies in the Champaign Il area and I contacted Kayla Lohorn at the John Caywood agency. I was amazed at how quickly and efficiently my problem was handled and suggestions that were made. We did everything over the phone. 2 weeks later when I was in Champaign, I called and made an appointment for my sister and I. We were so warmly welcomed. They made us feel like a part of the family. I cannot stress how amazed I was at their service, friendliness, and competence! I thank you all for everything and I will be a long standing customer! You should get 6 stars!⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Hi, Kay! Thank you for the shoutout for Kayla! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
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Sunny Smith

April 25, 2023

5  out of  5
rating by Sunny Smith
"Kayla is the best person to contact if you need insurances. She has been amazingly helpful with every step for getting home and auto insurances for my daughter. Kayla is readily available for any questions I have had and offers valuable information. She deserves more than a 5 star rating!"
We responded:
"Thank you, Sunny for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your daughter's home and auto insurance policies! We are lucky to have hard-working team members, like Kayla, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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John Cooke

April 24, 2023

5  out of  5
rating by John Cooke
"Our new agent, Kayla Lohorn, was extremely helpful and patient while helping us with our transfer of automobile insurance from out of state to Illinois. Very knowledgeable and understanding of our situation during the confusion that comes with a 2000 mile move. I would recommend her to anyone looking for a new or upgraded policy. As a State Farm agent with the John Caywood agency, she went the extra mile to make sure we got a favorable rate with the coverage we needed. Highly recommended!"
We responded:
"John, we’re so glad to hear how Kayla was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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Jorge A. GUZMAN

April 11, 2023

5  out of  5
rating by Jorge A. GUZMAN
"Excellent people, wonderful service"
We responded:
"Jorge, thank you! We appreciate your trust in us to take care of your insurance policies."