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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Hearn

January 31, 2024

5  out of  5 rating by Kevin Hearn
"Dealt with Alex Finn and if I could leave more stars I would. Not only did he save me a lot more money than I was paying with a lesser known company. He answered every question I had and got me squared away within days of discussing everything. They handle my home, auto and business insurance now. Thanks for all you help. Very satisfied customer."
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Fedor Shemetov

January 19, 2024

5  out of  5 rating by Fedor Shemetov
"I was getting my car insurance here, very friendly people, Junjie made everything very fast and explained everything to me"
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Tayna Kirby

October 27, 2023

5  out of  5 rating by Tayna Kirby
"I needed to be added to my husband’s policy and it was quick and easy. They were very responsive and helpful!"
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Mariah Hird

October 17, 2023

5  out of  5 rating by Mariah Hird
"Very helpful and not pushy while trying to decide the best path for us as a family. Very personable and kind."
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Yaoting Bai

September 20, 2023

5  out of  5 rating by Yaoting Bai
"perfect service!"
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Caleigh Jones

September 14, 2023

5  out of  5 rating by Caleigh Jones
"I recently got renters insurance from David Trevino. He was the best when I had a question he had all the awnsers and a amazing price. If you want a amazing insurance agent ask for David!"
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Gerardo Vargas

September 12, 2023

5  out of  5 rating by Gerardo Vargas
"I had a great experience with the office, specifically with Kayla. She helped me transfer my out-of-state insurance and get everything set up with no issues. She was very helpful and attentive to all my questions. I would highly recommend this office."
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Wilson Guajardo Treviño

September 12, 2023

5  out of  5 rating by Wilson Guajardo Treviño
"La mejor atención por parte del agente David Treviño, siempre atento y resolviendo todas mis dudas, servicio rápido y eficaz , si necesitan un agente para cualquier tipo de seguro, David Treviño es su mejor opción, confiable y atento!"
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Kamden Westray

September 11, 2023

5  out of  5 rating by Kamden Westray
"I have had a great experience working with State Farm through David Trevino. He’s made the process of getting multiple types of insurance go quick and seamless. I would recommend everyone to work with him to get the best deal and know that anything you need done, he’ll be right on it!"
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Jinghua Ren (Jing)

September 8, 2023

5  out of  5 rating by Jinghua Ren (Jing)
"Excellent service!!! They are very responsive and helpful in anyway they can."
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Austin Bennett

July 12, 2023

5  out of  5 rating by Austin Bennett
"I have had an incredible experience working with John Caywood and his office. They’re a top notch operation and they take exceptional care of their customers. I recommend these guys to everyone!"
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Yongjian Ma

July 12, 2023

5  out of  5 rating by Yongjian Ma
"Good service! really patient staff."
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July 11, 2023

5  out of  5 rating by LYNZIE CORZINE
"I have auto and home insurance with John and decided to give him a call to discuss life insurance for my kids and I. I was so impressed by John’s wealth of knowledge! He took the time to get to know my family’s needs, answer all my questions, and find something in my budget! I’m very thankful to have an agent I can trust and count on!"
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Kay Kratz

May 17, 2023

5  out of  5 rating by Kay Kratz
"I had a very complicated insurance issue and I had to contact an agent in Illinois. (I am from Minnesota). I was given a list of 5 agencies in the Champaign Il area and I contacted Kayla Lohorn at the John Caywood agency. I was amazed at how quickly and efficiently my problem was handled and suggestions that were made. We did everything over the phone. 2 weeks later when I was in Champaign, I called and made an appointment for my sister and I. We were so warmly welcomed. They made us feel like a part of the family. I cannot stress how amazed I was at their service, friendliness, and competence! I thank you all for everything and I will be a long standing customer! You should get 6 stars!⭐️⭐️⭐️⭐️⭐️⭐️"
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Sunny Smith

April 25, 2023

5  out of  5 rating by Sunny Smith
"Kayla is the best person to contact if you need insurances. She has been amazingly helpful with every step for getting home and auto insurances for my daughter. Kayla is readily available for any questions I have had and offers valuable information. She deserves more than a 5 star rating!"
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John Cooke

April 24, 2023

5  out of  5 rating by John Cooke
"Our new agent, Kayla Lohorn, was extremely helpful and patient while helping us with our transfer of automobile insurance from out of state to Illinois. Very knowledgeable and understanding of our situation during the confusion that comes with a 2000 mile move. I would recommend her to anyone looking for a new or upgraded policy. As a State Farm agent with the John Caywood agency, she went the extra mile to make sure we got a favorable rate with the coverage we needed. Highly recommended!"
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April 11, 2023

5  out of  5 rating by Jorge A. GUZMAN
"Excellent people, wonderful service"
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Lura Joseph

April 10, 2023

5  out of  5 rating by Lura Joseph
"I just switched all of my insurance policies to State Farm. I had a completely positive experience interacting with Kayla Lohorn, assistant to the agent John Caywood. My neighborhood was recently hit by a severe hail storm and many of my neighbors have State Farm. Those with State Farm had positive outcomes with insurance. I saved a substantial amount of money by switching. If you are thinking of switching insurance, I suggest that you contact John Caywood for a quote."
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Carlos Trevino

April 8, 2023

5  out of  5 rating by Carlos Trevino
"Made the switch from progressive, could not be happier! Hit up David for a quote, he will treat you right!"
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Jason Watt

April 7, 2023

5  out of  5 rating by Jason Watt
"David Trevino is amazing. I previously had state minimum full coverage insurance through Progressive, and David not only increased the coverage AND added renter's insurance, but did so for less. Phenomenal experience all around."
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Brandon Brown

April 7, 2023

5  out of  5 rating by Brandon Brown
"Nice and very helpful, Dave went out of his way to help me find the right level of coverage that works for my budget!"
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Adam Merrick

March 31, 2023

5  out of  5 rating by Adam Merrick
"Super professional, detail oriented and if you want honesty-look no further."
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Shelly Iliff

March 18, 2023

5  out of  5 rating by Shelly Iliff
"Received a warm and friendly welcome to the area and as a new State Farm customer! Kayla and crew are the best!"
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Dr. J

March 9, 2023

5  out of  5 rating by Dr. J
"Very professional team. Extremely dependable. Great disposition. Highly recommended. We have been with John since he started ."
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Rebecca Russell

February 23, 2023

5  out of  5 rating by Rebecca Russell
"The folks at John's office were very helpful and prompt with getting my insurance switched over to State Farm. Kayla helped me get great coverage with a lower premium than I was paying previously!"